Refund Policy

1. Refund Eligibility

We offer refunds under the following conditions:

• Product defects or damage during shipping
• Incorrect items sent
• Dissatisfaction with digital products within 30 days of purchase

2. Refund Process

To request a refund:

1. Contact us at [email protected] within 30 days of purchase
2. Provide your order number and reason for refund
3. We will review your request and respond within 5 business days
4. If approved, refunds will be processed within 7-10 business days

3. Non-Refundable Items

The following items are not eligible for refunds:

• Digital products after 30 days
• Customized or personalized items
• Items damaged due to misuse
• Services that have been fully delivered

4. Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error. Return shipping costs are the responsibility of the customer unless the item is defective.

6. Contact Information

For any refund-related questions, please contact us at [email protected].